All About Software Info

Web Help Desk Software Integration With Apple Remote Desktop

Fremont, CA (PRWEB) September 17, 2008 -- MacsDesign Studio LLC, developers of the leading cross-platform help desk software (http://www.webhelpdesk.com/help-desk-software/web-based-helpdesk.html) solution, Web Help Desk, today announced seamless integration with Apple Remote Desktop 3, Apple's award-winning desktop management system for Mac OS X. More than ever, businesses and educational institutions are seeking continuity and cost-effective IT help desk solutions. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.

A scheduled or on-demand import of asset discovery data directly from the ARD database to the Web Help Desk provides support professionals with the critical, up-to-date asset information required to efficiently resolve service requests. This new integration makes Apple Remote Desktop 3 asset data available to any web browser through one centralized web application.

Web Help Desk's integration with Apple Remote Desktop 3 makes initiating an ARD control session a simple mouse click away. Technicians can instantly access all of ARD's features and benefits from a Web Help Desk ticket or asset view.

For more information, visit their help desk software (http://www.webhelpdesk.com) website or call +1-510-279-2251.

About MacsDesign Studio:

Founded in 1998, MacsDesign Studio LLC is a global provider of the Web Help Desk software suite, the leading cross-platform service desk management solution for help desk and customer support professionals who seek to simplify and control their increasingly complex service environments. The extensive feature set of the Web Help Desk software addresses critical IT and support areas, including: Incident and Problem Management, Asset and Desktop Management, Knowledge Management, and Approval Workflow.

The Web Help Desk software suite is a service desk management leader for small to mid-sized enterprises and departments within large, multinational organizations.

###

This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.


eXPert PDF

Buy eXpert PDF

It's easy to create PDF files, but now you can edit them too!

Save 25% on eXPert PDF Pro 4 with this special promotion code: EXPDF

Buy eXpert PDF

> Purchase eXPert PDF Pro 4 with 25% discount with the promo code: EXPDF
>Learn more
about eXPert PDF Pro


Why have we always loved PDF?

  • You get dramatically reduced file sizes for important visual documents
  • You can capture complex formatting and graphics in an instant - without having to worry about the layouts changing
  • You can prevent other people from changing your document

But, for a long time, it was difficult - if not impossible - to edit a PDF document

Now, all that has changed:

eXPert PDF can edit ANY PDF document - even if you didn't create it. Plus, you can add notes, watermarks, passwords and encryption to make your document secure.

eXPert PDF is actually three software programs in one:

Buy eXpert PDF

It really is as easy as 1 - 2 - 3

All About Software Info



Privacy Policy | Copyright/Trademark Notification